Executive Summary
High-level performance overview across all waves.
National Top Priorities (Lowest Scoring Items)
| Rank | Store Name | Score |
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| Rank | Store Name | Score |
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| Rank | Region | Avg Score |
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| Rank | Branch | Avg Score |
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Regional Analysis
Strategic comparison and focus areas for specific operational units
Branch Strategic Analysis
Performance assessment, momentum tracking & strategic diagnostics.
Sorted by score · Momentum indicator (▲▼) shows wave-over-wave trend
Performance (X) vs Momentum (Y) — Bubble size = Outlet count
Does size matter? (Bar: Avg Score | Line: Momentum | Badge: Risk)
Detailed diagnostic cards with trend, drag stores & priority journeys
Branch Deep Dive
Store Deep Dive
Detailed performance metrics per store with trend analysis & issue tracking.
| Rank ↕ | Store Overview ↕ | Location | Performance ↕ | Action |
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Store Name
Overall Performance Trend
Gap Analysis (Spider Stats)
Battle Arena
Store Name
VS
Head-to-Head (Radar)
The Tale of the Tape (Gap Analysis)
Performance Deviation
Positive bars indicate sections where this store outperforms the regional average.
Key Improvement Areas
Qualitative Analysis & Action Plans
0 InsightsPriority Themes
Detailed Journey Analysis
| Journey Name | Trend (5 Waves) | Cur. Score | Gap | Status |
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Customer Interaction Replay
Verbatim dialogue between customer and Retail AssistantJourney Name
Specific items that need improvement
Voice of Customer
Categorized feedback analysis with actionable Manager's Notes
Time Machine
Category Distribution
Feedback volume by areaExecutive Action Plan
Top 3 strategic focus areas for this period
Manager's Improvement Notes
Ranked by frequency — click any row to explore related feedback| # | Improvement Area | Volume | Sample Quote |
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Feedback Explorer
Regional Priority Map
#1 improvement area per regionWarm Welcome
Active Selling
Service Closing
Strategic Briefing
Strategic Mandates
Voice from the Ground
Situation Analysis
Regional Hotspots
Branch Watchlist
| Branch | Vol |
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Drilldown Analysis
| Store Code | Store Name | Region | Volume |
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